A people brand
A truthful brand has people at it’s core... no exceptions.Choose people you know you can work with, and who you know will work for you. Our team – Dominic, Keith, Henk, Brett, Glenda and Elma – are not merely positions but people worth getting to know. The philosophy goes beyond the doors of our company – it runs into longstanding and trusting friendships with our service providers who share the same deep commitment to service excellence. So, more than us, you get Chris, Ian, Nigel, Sue, Catherine, Richard, Mikhail, Warren, Colin, Andrew, Mark, Max and many more – all people who like to do ‘relationship business’ too.
Does your brand play?
Play is frivolous! – modern society’s biggest lie...Ever asked yourself: If your business were a person, would it be a person you’d enjoy meeting? Would it be the kind of person you’d like to meet again? We love clients who work to live, and not the other way around (live to work). We love clients who laugh, smile, play and generally enjoy life. By ‘playing’ we get to know our clients better, and through this a deeper understanding of their brand and how to make it work for them. Playing teaches children valuable life lessons, and so it is with true branding – raising a ‘business personality’ from birth to adulthood.
Live the Brand
We’re thinking about your brand,
even when you aren’t...
We ‘Live your brand’. If it’s a restaurant, we eat there. If it’s a golf course, we play there. It's what we have to do to truly understand your business, so that when we’re away from the office the ideas keep coming. We develop new concepts, probing questions and creative graphics all the time – in the shower, fishing on the lagoon, driving to the airport... because great ideas don’t keep working hours. We’re proactive in our approach to growing your business, working on new ideas, constantly improving concepts and innovating strategies.
There is a difference between the
psychological aspect of a brand
and the experiential aspect.
The experiential aspect consists of the sum of all points of contact with the brand and is known as the brand experience. The psychological aspect, often referred to as the brand image, is a symbolic construct created within the minds of people and consists of all the information and expectations associated with a product or service. In other words how people feel when they come into contact with your brand.




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